{"title":"Home page","description":null,"products":[{"product_id":"hcd-discovery-guide","title":"HCD Discovery Guide","description":"\u003cp data-pm-slice=\"1 1 []\"\u003eHow do you commit to research with the confidence that it will be useful? The HCD Discovery Guides lead you through a reliable, replicable process of research that’s been tested by hundreds of teams in large organizations. \u003c\/p\u003e\n\u003cp\u003eThis guide walks you through both the concepts and operations of the Discovery process, guaranteeing novel, actionable, and on-time customer and stakeholder insights for your organization. \u003c\/p\u003e","brand":"Ishmael Interactive","offers":[{"title":"Default Title","offer_id":46191701786773,"sku":null,"price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/1565\/6597\/files\/IMG_1900_2.jpg?v=1771537787"},{"product_id":"hcd-delivery-guide","title":"HCD Delivery Guide","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe HCD Delivery Guide addresses the implementation phase—when products, services, or systems are released to customers, acknowledging that offerings inevitably change once they encounter real-world use regardless of how well they were researched and designed. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou’ll get straightforward, clear guidance on how to successfully deliver your business offering in ways that are \u003c\/span\u003e\u003cspan\u003esystemized, measurable, and iterable\u003c\/span\u003e\u003cspan\u003e. Your work will \u003c\/span\u003e\u003cspan\u003ereduce costs over time while increasing organizational value\u003c\/span\u003e\u003cspan\u003e and expressing the intent of organizational policies. Y\u003c\/span\u003e\u003cspan\u003eou’ll find:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAn overview\u003c\/strong\u003e of the entire Delivery phase \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eTemplates for how to accurately analyze and implement\u003c\/strong\u003e your change management, marketing, launch, and sustainment—and how to transition between them\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eA scalable approach\u003c\/strong\u003e you tailor to your project. You can get through this guide in one day, or you can spend a few weeks on it to make sure you’ve locked in the right delivery glide path for your work. \u003c\/span\u003e\u003cstrong\u003e \u003c\/strong\u003e\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e \u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e \u003c\/p\u003e","brand":"Ishmael Interactive","offers":[{"title":"Default Title","offer_id":46640318218389,"sku":null,"price":24.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/1565\/6597\/files\/hero-delivery-guide_4674549c-f956-4648-9bfe-598fbff1922b.png?v=1769025865"},{"product_id":"hcd-measurement-guide","title":"HCD Measurement Guide","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIn the HCD Measurement Guide, you’ll learn how to implement measurement strategies using \"compiled indicators\"—a ontologically-based system of measuring complex, multidimensional outcomes like human-centered design projects. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis approach allows measurement of indirectly measurable situations without requiring control over all variables, uses accessible computational methods rather than sophisticated statistical modeling, and has been validated by major institutions including USAID, OECD, and the European Union's Eurostat. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe Concepts portion explains the \"why\" behind this measurement methodology and works in tandem with the companion Operations guide that details the \"how\" of identifying indicators, scoring them, and compiling scores to understand both the overall value of offerings and how they should evolve based on evidence.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e \u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e \u003c\/p\u003e","brand":"Ishmael Interactive","offers":[{"title":"Default Title","offer_id":46645287485589,"sku":null,"price":24.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/1565\/6597\/files\/hero-measurement-guide_ed0f421c-17a1-476e-9cd8-2670e8e7fec3.png?v=1769024911"},{"product_id":"the-hcd-measurement-guide","title":"The HCD Measurement Guide","description":"\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eIn the HCD Measurement Guide, your teams will learn how to implement measurement strategies using \"compiled indicators\"—an ontologically-based system of measuring complex, multidimensional outcomes like human-centered design projects.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eThis approach allows measurement of indirectly measurable situations without requiring control over all variables, uses accessible computational methods rather than sophisticated statistical modeling, and has been validated by major institutions including USAID, OECD, and the European Union's Eurostat.\u003c\/p\u003e\n\u003cp class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"\u003eThe Concepts portion explains the \"why\" behind this measurement methodology and works in tandem with the companion Operations guide that details the \"how\" of identifying indicators, scoring them, and compiling scores to understand both the overall value of offerings and how they should evolve based on evidence. Your organization gains permanent measurement capability without vendor platform dependency.\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e \u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e \u003c\/p\u003e","brand":"Ishmael Interactive","offers":[{"title":"Default Title","offer_id":46838265053333,"sku":null,"price":24.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/1565\/6597\/files\/Measurement_cover.jpg?v=1771537280"},{"product_id":"the-hcd-delivery-guide","title":"The HCD Delivery Guide","description":"\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe HCD Delivery Guide addresses the implementation phase—when products, services, or systems are released to customers, acknowledging that offerings inevitably change once they encounter real-world use regardless of how well they were researched and designed. \u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYou’ll get straightforward, clear guidance on how to successfully deliver your business offering in ways that are \u003c\/span\u003e\u003cspan\u003esystemized, measurable, and iterable\u003c\/span\u003e\u003cspan\u003e. Your work will \u003c\/span\u003e\u003cspan\u003ereduce costs over time while increasing organizational value\u003c\/span\u003e\u003cspan\u003e and expressing the intent of organizational policies. \u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e \u003c\/p\u003e\n\u003cp data-pm-slice=\"1 1 []\"\u003e \u003c\/p\u003e","brand":"Ishmael Interactive","offers":[{"title":"Default Title","offer_id":46838265348245,"sku":null,"price":24.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0730\/1565\/6597\/files\/Delivery_cover.jpg?v=1771537039"}],"url":"https:\/\/ishmaelinteractive.com\/collections\/frontpage.oembed","provider":"Ishmael Interactive","version":"1.0","type":"link"}