You lead teams that keep organizations running—HR, IT, legal, operations. Your work prevents disasters, but rarely gets celebrated. You're measured on outcomes that resist dollar valuations. You're told to "do more with less" while justifying your budget every cycle.
And when you bring in consultants, they leave you with slide decks, not capabilities.
"[Our approach] led to meaningful improvements in user experience, record-high compliance with standards, and collection of cost data agency-wide... impressed counterparts at ARPA-H, NASA, and NIH who are trying to learn more." — Steve Brockelman, Acting Chief Customer Officer, General Services Administration
We listen before we talk Most consultants show up with pre-packaged solutions. We start by understanding what's actually broken in your context—where past initiatives stalled and why—before recommending anything.
You keep the methodology
Your success doesn't depend on ongoing consulting relationships. We transfer systematic capability that your organization owns permanently.
We work within your constraints No expensive tooling requirements. No massive team reorganizations. We build on your existing organizational strengths and investments, not tear them down.
We're hands-on Our methodology was developed by high-ranking federal civil servants who led transformative work at enterprise scale. We understand infrastructure teams, cost center politics, and proving value when your best work prevents problems no one sees.
When organizations apply these systematic methods:
$11 million in cost savings (2021–2024) while improving customer experience—achieved without reorganizations or service disruptions
34% operational efficiency improvement across digital infrastructure without disrupting services or reducing workforce
First enterprise-wide transformation system for 12,000-person organization, later adopted as federal standard across hundreds of agencies
Performance frameworks that document ROI and satisfy board accountability requirements
“That time savings certainly exceeded expectations!” — Federal Senior Executive
We developed our human-centered method alongside senior executives, project managers, and evaluation scientists, taking on a wide variety of projects in organizations from a few dozen individuals to those with over 300,000.
Our approach produces measurable ROI. That's what you should demand when you're accountable for both results and impact. We're the only firm with documented evidence of systematic transformation at this scale.
Strategic Expertise: Enterprise Strategy & Execution • Organizational Design & Change Management • Performance Measurement & Evaluation • Infrastructure Team Positioning • Demonstrating Cost Center Value
Former federal civil servants who advised on and implemented wide-ranging policy initiatives on topics ranging from veterans health to digital modernization.
We led systematic change across the US federal government, an arena where every consultancy methodology has been tried, but ours was the first one to work across time, organizations, and hierarchy.
We understand:
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