Name: HCD Discovery Guide (ePUB)
Brand: Ishmael Interactive
Price: 19.99 USD
Availability: InStock

Consulting without the fluff.

Consulting has a bad name for a good reason.

Most management and design consultancies offer smart strategy without implementation. With design in our DNA, we can't do that at Ishmael Interactive.

Consulting here means strategy + implementation. It means advice and support on everything from customer research to impact measurement, including production and launch support.

"You totally changed the way "
Master Sergeant, U.S. Army [Ret.], Veteran Advocate
"We've pretty much adopted this Guide as our how-to."
Team lead, Deloitte
"We find this guide very helpful."
Lead, The Ohio State HOPES Center

Become our next success story

Unlock project success

The Discovery guide helps you reconnect with internal and external customers, and gather valuable, actionable insights and opportunities for your vertical

Results

This Discovery process drove $11 million in profit for the General Services Administration (GSA) in federal employee labor alone (2022–2024), without reorganizations or service disruptions.
This Discovery process was the foundation for completing the first digital audit for a 12,000 person agency in the federal government.
This Discovery process transformed the non-clinical interactions for 154 VA hospitals and 9 million veterans annually.

Plan for your project

Forecasting and planning for your project can be difficult when you don’t know where it might end up. Get clarity on how to scope and communicate your project.

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FAQs

How does the download work?
After you complete check out, a download link will be sent to the email address you provided during check out.
How long is the Discovery Guide?
The Guide is 163 pages long in a book format. This includes pages with diagrams, illustrations, and section headings.
How many diagrams are in the Discovery Guide?
There are 18 instructive diagrams in the Discovery Guide. This count does not include purely decorative or illustrative elements.
Can I just buy the diagrams?
A monograph of diagrams is coming soon!
Are there other Guides?
Yes! The HCD Production, Delivery, and Measurement Guides are in final edits and will be ready to land on your desk in late 2025-early 2026.
Does else does Ishmael Interactive do besides the Guides?
Ishmael Interactive provides bespoke trainings and fractional HCD support to teams of all sizes. Email us at hello@ishmaelinteractive.com to find out more.