Meaningful, actionable customer research is within reach.
The Discovery Guide is the practical foundation for any customer research project.
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HCD Discovery Guide (ePUB)
HCD Discovery Guide (ePUB)
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How do you commit to research with the confidence that it will be useful? The HCD Discovery Guides lead you through a reliable, replicable process of research that’s been tested by hundreds of teams in large organizations.
This guide walks you through both the concepts and operations of the Discovery process, guaranteeing novel, actionable, and on-time customer and stakeholder insights for your organization.
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