Stuck on a Project? Get Expert CX, DX, & HCD Direction.
What is Training & Advising?
Direct access to walk through any HCD Guide with Ishmael Interactive instructors. Get practical guidance on how to implement human-centered design into your customer experience work using conversation, not just lecture.
Available in 2 hour blocks, these sessions give you expert instruction on the material you already have access to in the HCD Guides.
Why is Training & Advising different?
Unlike workshops that cost thousands and leave you with sticky notes or consultants who create dependency, Ishmael Interactive Training & Advising teaches the HCD process you have documented in the HCD Guides and gives you the starting point to apply the process to your projects.
You're purchasing decades of real-world experience, including 9 years in the highly regulated federal sector, in helping teams at VA, CDC, and GSA implement human-centered design to improve their customer experience, free of constant consultant or platform dependency.
How will Training & Advising accelerate my work?
Learning by doing is always a high-value method, but sometimes you need to go faster or work more collaboratively than applied learning can afford. That’s when Ishmael Interactive Training & Advising really becomes valuable.
This tier of support gives you experienced direction exactly when you need it, so you can stay in motion rather than second-guessing whether you're interpreting the framework correctly.
What's the final word on Ishmael Interactive Training & Advising?
Ishmael Interactive Training & Advising provides on-demand expert consulting for customer experience and user research projects. Available in flexible 2-hour blocks, our project coaching services give you expert direction exactly when you're stuck—without the overhead of traditional consulting contracts.
Our practitioners bring decades of real-world experience implementing customer experience improvements across federal agencies including VA, CDC, and GSA, plus private sector organizations. Whether you need guidance on research methods, stakeholder management, or moving your project through organizational barriers, Ishmael Interactive Training & Advising keeps your work moving forward.
Get expert advice on your actual projects, apply proven frameworks to real challenges, and build internal capability instead of consultant dependency. Perfect for individual contributors and team leads who need fractional consulting support to unstick projects, clarify next steps, and deliver results faster.
Want more options?
Scale your learning across you team
Build permanent customer experience capability across your team—flexible expert training proven from Condé Nast to NASA.
Need More Than Guidance? Get Full Consulting Support.
Consulting engagements that solve the problem while building your capability to handle the next one.