Podcasts, articles, & insights
Post Layoff, Rebuilt
Almost every service built for people who have just lost a job is commissioned by the party that took it. Severance packets, transition portals, resume workshops: the buyer is the...
Post Layoff, Rebuilt
Almost every service built for people who have just lost a job is commissioned by the party that took it. Severance packets, transition portals, resume workshops: the buyer is the...
Archives, Audits, & AI
Ask a mid-sized firm to fund a content audit and watch the budget conversation stall. Dr. Tyler Musgrave, an information scientist at Wayne State University, argues that reading is backward....
Archives, Audits, & AI
Ask a mid-sized firm to fund a content audit and watch the budget conversation stall. Dr. Tyler Musgrave, an information scientist at Wayne State University, argues that reading is backward....
The Discipline for Reading an Incomplete Record
"We keep treating this as a binary — the old human skills, and the new technical skills — as if they're two different things. We haven't figured out how to...
The Discipline for Reading an Incomplete Record
"We keep treating this as a binary — the old human skills, and the new technical skills — as if they're two different things. We haven't figured out how to...
The Reorganization of Everything
Libraries and museums aren't just buildings — they're the public commons, and they're in the middle of the biggest transformation in a generation. Experience designer Rachel Eve Ginsberg (Library of...
The Reorganization of Everything
Libraries and museums aren't just buildings — they're the public commons, and they're in the middle of the biggest transformation in a generation. Experience designer Rachel Eve Ginsberg (Library of...
Whatever Happened to Design Thinking?
Maura Shea joins guest host Sheev Dave to trace the history of Design Thinking from 2015 to now. What happens with the workshops fail? What happens to all the systems...
Whatever Happened to Design Thinking?
Maura Shea joins guest host Sheev Dave to trace the history of Design Thinking from 2015 to now. What happens with the workshops fail? What happens to all the systems...
How to Have a Conversation
Show Notes Show Description: Erika Hall — author, longtime design researcher, and co-founder of Mule Design — joins the CX Pod to talk about what twenty years of consulting have...
How to Have a Conversation
Show Notes Show Description: Erika Hall — author, longtime design researcher, and co-founder of Mule Design — joins the CX Pod to talk about what twenty years of consulting have...