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Human stories from real careers
Careers can be defined as a series of messes to be cleaned up, storms to ride out, and deserts to cross. You know the ones: problems that seem easy but unravel as you get into them. Jobs that seem solid but then disintegrate.
CX Pod speakers—folks like Erika Hall (Mule Design), Jarrett Reed (PinkSlipped), and Alistair Croll (FWD50)—have taken on these challenges and come out with their humanity intact and with stories to tell.
We started the CX Pod because the world is full of inspiring professionals working outside of the spotlight, and so few people ever stop to show us why they matter.
So every episode, that's just what we try to do. If that is something you'd like to be part of, subscribe! And if you'd like to support our work, forward this page to a friend and help us grow.
Podcasts, articles, & insights
Alan Brouilette: the evolution of 18F, & the fu...
Alan Brouilette spent years as chief of staff at 18F, the federal government's groundbreaking digital consultancy, after transitioning from careers in broadcasting, sketch comedy, and agile coaching. In this conversation,...
Alan Brouilette: the evolution of 18F, & the fu...
Alan Brouilette spent years as chief of staff at 18F, the federal government's groundbreaking digital consultancy, after transitioning from careers in broadcasting, sketch comedy, and agile coaching. In this conversation,...
Product & Project Managers: The Voice and the E...
Product Management versus Project Management: What's the difference and how to excel at both. Follow up to our conversation with Mark Vogelgesang.
Product & Project Managers: The Voice and the E...
Product Management versus Project Management: What's the difference and how to excel at both. Follow up to our conversation with Mark Vogelgesang.
Diffuse Disciples→Focused Outcomes
How the real art of business is making demands coherent (and critical) Product managers in modern software development face a peculiar challenge: they must master the art of saying no. ...
Diffuse Disciples→Focused Outcomes
How the real art of business is making demands coherent (and critical) Product managers in modern software development face a peculiar challenge: they must master the art of saying no. ...
The Typeface of Authority
Aaron Myers, Ana Monroe, and Scott Kellum analyze the State Department's mandate to switch from Calibri to Times New Roman font, revealing how this seemingly minor change creates significant productivity...
The Typeface of Authority
Aaron Myers, Ana Monroe, and Scott Kellum analyze the State Department's mandate to switch from Calibri to Times New Roman font, revealing how this seemingly minor change creates significant productivity...
The Design of Trust
Laetitia Wolff, founder of BESIGN School in France, discusses place-based regenerative design—an approach that prioritizes understanding specific community contexts and existing social infrastructure before proposing solutions, rather than imposing top-down...
The Design of Trust
Laetitia Wolff, founder of BESIGN School in France, discusses place-based regenerative design—an approach that prioritizes understanding specific community contexts and existing social infrastructure before proposing solutions, rather than imposing top-down...
When the Forest Meets the Market
How nature-based micro-schools are carving out a profitable niche in American education In Chattanooga, Tennessee, a small educational experiment is revealing much about the future of American schooling. Rebecca Westbrook...
When the Forest Meets the Market
How nature-based micro-schools are carving out a profitable niche in American education In Chattanooga, Tennessee, a small educational experiment is revealing much about the future of American schooling. Rebecca Westbrook...