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Human stories from real careers
Careers can be defined as a series of messes to be cleaned up, storms to ride out, and deserts to cross. You know the ones: problems that seem easy but unravel as you get into them. Jobs that seem solid but then disintegrate.
CX Pod speakers—folks like Erika Hall (Mule Design), Jarrett Reed (PinkSlipped), and Alistair Croll (FWD50)—have taken on these challenges and come out with their humanity intact and with stories to tell.
We started the CX Pod because the world is full of inspiring professionals working outside of the spotlight, and so few people ever stop to show us why they matter.
So every episode, that's just what we try to do. If that is something you'd like to be part of, subscribe! And if you'd like to support our work, forward this page to a friend and help us grow.
Podcasts, articles, & insights
Synthetic Data: Advantages & Risks
Show Notes Aaron Meyers and Ana Monroe explore synthetic data—AI-generated customer information that alleviates privacy concerns, accelerates product development, and can prove highly effective for organizations. They also examine the...
Synthetic Data: Advantages & Risks
Show Notes Aaron Meyers and Ana Monroe explore synthetic data—AI-generated customer information that alleviates privacy concerns, accelerates product development, and can prove highly effective for organizations. They also examine the...
EDX Retro: An Obituary for a Great Team
Note: This is the last you’ll hear about our experience in GSA. We convened this retro to give the team closure and to share our experience with the world. We’re...
EDX Retro: An Obituary for a Great Team
Note: This is the last you’ll hear about our experience in GSA. We convened this retro to give the team closure and to share our experience with the world. We’re...
Will AI take your job?
Spoiler alert: probably not This question has rocketed through social media algorithms, private text and email exchanges, and quiet collegial conversations in the months since ChatGPT’s first retail release in...
Will AI take your job?
Spoiler alert: probably not This question has rocketed through social media algorithms, private text and email exchanges, and quiet collegial conversations in the months since ChatGPT’s first retail release in...
A Grim Topic: When Government Stops Governing
Aaron and Ana draw on their experiences with the longest government shutdown in history (so far) back in 2018-2019 to discuss how the current shutdown will affect customer and employee...
A Grim Topic: When Government Stops Governing
Aaron and Ana draw on their experiences with the longest government shutdown in history (so far) back in 2018-2019 to discuss how the current shutdown will affect customer and employee...
Derek Alton & The Unglamorous Revolutionaries
Join Ishmael Interactive this week as we talk to Derek Alton, government veteran and soon-to-be globetrotting Youtube star :) Alton has spent years inside government digital transformation efforts and now...
Derek Alton & The Unglamorous Revolutionaries
Join Ishmael Interactive this week as we talk to Derek Alton, government veteran and soon-to-be globetrotting Youtube star :) Alton has spent years inside government digital transformation efforts and now...
BeHati Hart, Life Architect & Experimental Tech...
The Coaching Laboratory The coaching industry's encounter with generative AI remains largely uncharted territory. Practitioners like BeHati Hart, who has transitioned from government service to solo practice, are conducting real-time...
BeHati Hart, Life Architect & Experimental Tech...
The Coaching Laboratory The coaching industry's encounter with generative AI remains largely uncharted territory. Practitioners like BeHati Hart, who has transitioned from government service to solo practice, are conducting real-time...