CX Goodness

Ishmael Interactive's CX publications explores the way human-centered professionals get their work done.

Tuned to folks working across business silos, Ishmael Interactive's CX Pod will keep you informed and optimistic about how we can all help build a better future.

Podcasts, articles, & insights

Upskilling, reskilling, & skill-forwarding

Upskilling, reskilling, & skill-forwarding

Ishmael Interactive Board Member Felecia Edwards is a veteran, a PhD, and a job seeker. Listen to her take on how the rise of certification demands is almost outweighing the...

Upskilling, reskilling, & skill-forwarding

Ishmael Interactive Board Member Felecia Edwards is a veteran, a PhD, and a job seeker. Listen to her take on how the rise of certification demands is almost outweighing the...

CX Paths in Storytelling

CX Paths in Storytelling

What does Dungeons and Dragons have to do with Hotel California and Service Design? They’re all systems in which you can live, maybe forever, and continue exploring. And they’re also...

CX Paths in Storytelling

What does Dungeons and Dragons have to do with Hotel California and Service Design? They’re all systems in which you can live, maybe forever, and continue exploring. And they’re also...

The CX of MCP, LLMs, and APIs

The CX of MCP, LLMs, and APIs

Welcome to another week of Software Engineers Solve CX Problems™️. Well, almost: complete solutions through technology almost never happen. But engineers and engineering companies frequently think they do and tell...

The CX of MCP, LLMs, and APIs

Welcome to another week of Software Engineers Solve CX Problems™️. Well, almost: complete solutions through technology almost never happen. But engineers and engineering companies frequently think they do and tell...

Using user research to drive game experiences

Using user research to drive game experiences

As part of our CX CoP, Aaron sat down with Adrianna Burton of UC Irvine Donald Bren School of Information and Computer Sciences to talk UX and game design. 🕹️📚✍️...

Using user research to drive game experiences

As part of our CX CoP, Aaron sat down with Adrianna Burton of UC Irvine Donald Bren School of Information and Computer Sciences to talk UX and game design. 🕹️📚✍️...

Part 2: AI, Architecture, and Ontologies: The Solution

Part 2: AI, Architecture, and Ontologies: The S...

What’s facing organizations today is a mountain range akin to the one faced by organizations when computer use first started becoming widespread: how to get all the data that was...

Part 2: AI, Architecture, and Ontologies: The S...

What’s facing organizations today is a mountain range akin to the one faced by organizations when computer use first started becoming widespread: how to get all the data that was...

AI, Architecture, and Ontologies

AI, Architecture, and Ontologies

AI, Architecture, and Ontologies One of the hottest topics in technology right now is the role of semantic architecture in AI workflow integrations. The short story version of it is...

AI, Architecture, and Ontologies

AI, Architecture, and Ontologies One of the hottest topics in technology right now is the role of semantic architecture in AI workflow integrations. The short story version of it is...