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Human stories from real careers
Careers can be defined as a series of messes to be cleaned up, storms to ride out, and deserts to cross. You know the ones: problems that seem easy but unravel as you get into them. Jobs that seem solid but then disintegrate.
CX Pod speakers—folks like Erika Hall (Mule Design), Jarrett Reed (PinkSlipped), and Alistair Croll (FWD50)—have taken on these challenges and come out with their humanity intact and with stories to tell.
We started the CX Pod because the world is full of inspiring professionals working outside of the spotlight, and so few people ever stop to show us why they matter.
So every episode, that's just what we try to do. If that is something you'd like to be part of, subscribe! And if you'd like to support our work, forward this page to a friend and help us grow.
Podcasts, articles, & insights
Working across silos
Cesar Rivera, former visual design branch chief at the CDC and current president of AIGA, sits down with Aaron to talk about working with internal customers across business lines in...
Working across silos
Cesar Rivera, former visual design branch chief at the CDC and current president of AIGA, sits down with Aaron to talk about working with internal customers across business lines in...
Build a CX Design Team in 10 Steps
Ishmael Interactive CEO Ana provides a quick-start guide to anyone looking to build a design team fast.
Build a CX Design Team in 10 Steps
Ishmael Interactive CEO Ana provides a quick-start guide to anyone looking to build a design team fast.
Get a job you can believe in
Even if you have to network your way in (or make one up). George Aye and his co-founders at Greater Good Studio have coined a term for the professionals inhabiting...
Get a job you can believe in
Even if you have to network your way in (or make one up). George Aye and his co-founders at Greater Good Studio have coined a term for the professionals inhabiting...
Want customers to understand your org? Start at...
Why good branding requires more than a fresh coat of paint In the sterile corridors of business firms, a curious form of therapy is taking place. Scott Kellum, Design Officer...
Want customers to understand your org? Start at...
Why good branding requires more than a fresh coat of paint In the sterile corridors of business firms, a curious form of therapy is taking place. Scott Kellum, Design Officer...
Reacting to the Improving Our Nation Through Be...
Executive orders arrive with the fanfare of urgent necessity, though their actual urgency often proves debatable. The recent "Improving Our Nation Through Better Design" directive falls into this category—well-intentioned but...
Reacting to the Improving Our Nation Through Be...
Executive orders arrive with the fanfare of urgent necessity, though their actual urgency often proves debatable. The recent "Improving Our Nation Through Better Design" directive falls into this category—well-intentioned but...
Community is a strategy with Rachel Elnar
The modern workplace is awash with "communities of practice" and networking groups that amount to little more than monthly conference calls and perfunctory feedback surveys. Yet beneath this veneer of...
Community is a strategy with Rachel Elnar
The modern workplace is awash with "communities of practice" and networking groups that amount to little more than monthly conference calls and perfunctory feedback surveys. Yet beneath this veneer of...